Technical Support to Bulk Carrier – Emergency Queensland Launch Service to Hay Point, Mackay

North Marine crew were mobilised to provide urgent technical support to a 44,000-ton international bulk carrier, whose anchor chain was entangled off the coast of Mackay, QLD.

Client: Marine Engineering Solutions; as ships agent for The Shipping Corporation of India Ltd.

The Shipping Corporation of India (SCI) is a Government enterprise and is the largest Indian owned shipping company.

Scope of Work

Two North Marine crew launched by helicopter from the Port of Mackay to the international bulk carrier. The vessel ‘Vishva Vijay’ was anchoring at Hay Point off the coast of Queensland.

The 44,000-ton bulk carrier vessel had been rendered immobile due to a knot in the substantial 92mm chain, which was supporting a 7-ton anchor.

After the anchor and chain’s weight were secure, North Marine technicians used oxy-acetylene tools to cut the entanglement and install a new kenter linking shackle.


24-Hour Queensland Launch Service / Marine Support

North marine offers a 24-hour launch service and emergency marine support to vessels in Queensland, Australia.

Vessels are based at ‘North Wharf’ in Cairns Port and can mobilise anywhere within Australia’s Exclusive Economic Zone (EEZ).

Our primary operating areas for our vessel launch service are the Port of Cairns and Port Douglas (Far North Queensland), Mackay and the Torres Strait.


  • 24-hour Queensland marine support / launch service
  • Highly skilled marine technicians, with the ability to problem-solve under time pressure
  • Good working relationship with Mackay Port Authority and MSQ
  • Experience operating at Hay Point in Queensland
  • Established working within environmental controls of the Great Barrier Reef Marine Park
  • ISO accredited
  • Applicable insurance to complete works


North Marine successfully completed the emergency launch service – rendering the anchor serviceable in optimal time.

The best outcome for the client was achieved.


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